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Legal

Terms of Service

These terms govern your use of Vonk, the accounts we provide, the listings published on the platform, and the paid plans sold to employers and agencies.

Effective: 15 September 2026Last updated: 15 September 2026

1. Company details

Vonk is operated by Forwardly (Pty) Ltd. These are our disclosure details as required by the Electronic Communications and Transactions Act 25 of 2002.
Registered name
Forwardly (Pty) Ltd
Trading as
Vonk
Registration number
[PLACEHOLDER — company registration number]
VAT number
[PLACEHOLDER — VAT number]
Physical address
[PLACEHOLDER — physical street address, city, province, postal code]
Support email
[PLACEHOLDER — support email address]
Support phone
[PLACEHOLDER — support telephone number]

2. These terms

By creating a Vonk account or using the platform you agree to these terms, our Privacy Policy, Acceptable Use Policy and Cancellation & Refund Policy.
[PLACEHOLDER — full contractual wording: formation of the agreement, capacity to contract, acceptance mechanism, and precedence between these terms and any separate written agreement.]

3. What Vonk does

Vonk is a marketplace that helps work seekers and organisations find each other. Vonk is not an employer, employment agent of record, or party to any employment contract concluded between users, unless separately agreed in writing.
[PLACEHOLDER — scope of service, no guarantee of placement or hiring outcome, and the relationship between Vonk and any regulated employment-services activity.]

4. Accounts and eligibility

  • You must be 18 or older and provide accurate information about yourself or your organisation.
  • You are responsible for keeping your login details private and for activity on your account.
  • Administrator accounts must use multi-factor authentication where Vonk requires it.
  • [PLACEHOLDER — suspension and termination grounds, notice periods, and appeal route.]

5. Work seekers never pay

Free for work seekers, always. No person may be charged a fee to apply for, be considered for, or be placed in work through Vonk. Report any request for payment immediately.
[PLACEHOLDER — reference to the applicable Employment Services Act provisions and the consequences for an organisation that breaches this rule.]

6. Employer and agency obligations

  • Listings must be genuine, lawful, non-discriminatory and accurate.
  • You may only use candidate information for the recruitment purpose for which it was shared.
  • You must comply with POPIA in respect of any personal information you receive through Vonk.
  • [PLACEHOLDER — verification requirements, warranties given by the organisation, and liability for unlawful listings.]

7. Subscriptions, pricing and billing

Paid plans are sold to employers and agencies. Prices are shown on our plans page in South African Rand, are set by Vonk, and are charged through our payment provider PayFast. Entitlements activate only once PayFast confirms payment.
[PLACEHOLDER — billing cycle, renewal behaviour, VAT treatment, price-change notice period, invoicing, and consequences of non-payment.]
Cancellation, refund and downgrade rules are set out in our Cancellation & Refund Policy.

8. Your content

You keep ownership of what you upload. You grant Vonk the permissions needed to host, display and transmit your content for the purpose of operating the platform, including showing a public CV or listing where you have chosen to make one public.
[PLACEHOLDER — licence scope and duration, moral rights, and content removal on account closure.]

9. Safety, screening and moderation

Vonk screens listings and messages for known scam patterns using automated tools and human review. We may pause, hide, or remove content and restrict accounts to protect users. You can appeal a safety decision as described in our Privacy Policy and Acceptable Use Policy.
[PLACEHOLDER — moderation discretion, notice to the affected user, and limits of Vonk's screening.]

10. Disclaimers and liability

See our Disclaimer for what Vonk does and does not warrant.
[PLACEHOLDER — limitation and exclusion of liability, liability cap, indemnity, and consumer-law carve-outs under the Consumer Protection Act.]

11. Changes, law and disputes

[PLACEHOLDER — how and when these terms may change, notice given, governing law, jurisdiction, dispute-resolution steps, and complaint escalation.]

12. Contact us

Support: [PLACEHOLDER — support email address] · [PLACEHOLDER — support telephone number]